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5 Tips for Writing Better Product Copy

January 16, 2014

5 Tips for writing better product copy by UncommonGoods Copywriter KateWhen I tell people I’m a copywriter, their first question is whether I’m anything like Peggy Olson and if the world of Mad Men is alive and well. I tell them that while I do love a well-made Manhattan and I can see the Chrysler Building from my desk at night, my duties are much more akin to Elaine’s in Seinfeld. I’m given unusual, intriguing products and I describe them.

They usually follow this by pointing to a glass on the table or a decorative vase and saying: describe that! It’s become a very useful party trick. My most unusual on-the-fly copy was a salvage sale typewriter that had been refashioned to sport a doofy monster face in place of his keys. They thought they’d stumped me but I fired back with some metaphor about industrial intrigue and the bygone days of print.

Writing about products, especially products with a story can be challenging. You need to show what sets it apart from other pieces like it, how it will improve the buyer’s wardrobe/décor/daily routine, and sprinkle it with just enough alliteration and pithy dialogue that the reader doesn’t abandon you halfway through.

Whether you’re trying to write about your products for your website or potential vendors, selling the piece without sounding like you’re selling it can be the biggest challenge. Every writer has their process and through many years of trial, error, and woeful puns, I’ve come up with these rules of thumb to create a focused piece of copy that sells your story:

1. Decide who you’re selling it to. You wouldn’t speak to a new parent looking for a pair of baby booties the way you would a person looking for a necklace to give their best friend or a novice cook who needs a new set of chef’s knives before their big anniversary dinner. Once you’ve decided that, you can adjust your tone—be it funny, earnest, or inspirational.

2. Figure out your lead-in. What’s going to capture the attention of your reader? Remind a new parent of the memories their child will make taking their first steps in these handmade booties, highlight the expert hand craftsmanship of the jewelry, and list off some dishes the culinary hopeful will make one day—my go-to dish is always a spicy fra diavolo, only because it’s my favorite thing ever and just referencing it brings me joy.

3. Now that you have their attention, sell it. Just stay away from any infomercial talk. This means blanket promises (“this chef’s knife set will make cooking a breeze!” or “These comfy baby booties will have your little one running to the Olympics in no time!”), and wild comparisons (“this necklace shines the like sun, if the sun were brighter and more beautiful than the Mona Lisa!”)

4. Let the product speak for itself. People love handmade products so tell its story. Describe the materials used, the process, any inspiration that moved you to create this piece. When people buy a handmade gift, it’s because they want something different and out of the ordinary. That way when they’re giving it to a loved one, they can add, “and it was handmade from recycled materials in Nevada!” or “the artist was inspired by a meteor shower!” Give them a sneak peak into your studio or artistic process—it’ll feel like they’re right there at the craft fair or artist showcase, able to touch your product and find its interesting nuances that make it special.

5. Now focus on the reader. How can they incorporate this into their lives? Will it add a fresh pop of color to their living room? Shimmer to their ensemble? Sell the benefit and then get out of there before you make a pun about how that owl statue really gives a hoot about your décor.

So there you have it. It’s not scientific but I went to writing school specifically to avoid science and math. Mission accomplished. Happy writing.

Maker Resources

6 Videos That Will Help With Designing Your Website

October 11, 2013

the panel of How To Make It: Designing Your Website | UncommonGoodsWe had the pleasure of hosting our latest How To Make It event at the Wix Lounge in Manhattan with the help of Wix.com staff. Since Wix is a website-building platform, we thought it would be very appropriate to dispense advice on setting up your company’s website with the help of jewelry designer Catilin McNamara, UncommonGoods Assoicate Art Director Rebecca Paull Marshall, and Wix Training and Support Manager Ariele Krantznow. To make the discussion even more specific, the panel critiqued the websites of three guests in attendance, sharing what they loved about the site and what areas needed more work.

Although we would love to get to meet you in person, we understand not everyone can make it out to our events so we thought we would share the key points from the panel discussion with you on the blog! Below are 6 clips that will help design your website.

How To Make It: Designing Your Website | UncommonGoodsPelzers Pretzels! | UncommonGoodsHow To Make It: Designing Your Website | UncommonGoodsHow To Make It: Designing Your Website | UncommonGoodsHow To Make It: Designing Your Website | UncommonGoods

When building a website, where should you start?

What are some ways to best tell your story on your website?

What should you expect from a hired graphic designer?

What are some tips for DIY product photography?

What are your best DIY smartphone photography tips?

What is a style guide?

Still want more? Watch the entire discussion below.

photos courtsey of Wix Lounge

Maker Resources

7 Tips for Setting Up at the NYNow Trade Show

August 23, 2013

Advice from our artists at the NYNow trade show | UncommonGoodsThis week New York City welcomed hundreds of designers and brands to the Javits Center for NYNow, nee NYIGF. This trade show is big time for designers as well as buyers since retailers are getting ready to stock their holiday assortments and are looking for products that are new and interesting.

With trade shows being so expensive for an exhibitor, there is a lot of pressure to make an impact on retailers walking the show. I walked through, visiting our UncommonGoods artists – some seasoned NY gift show veterans- asking them for their best advice for other exhibitors. Some of the tips they told me are truly golden!

Cat Studio's booth at NYNow | UncommonGoods1. Be flexible with your display.
CatStudio, designers of beautifully illustrated geographical home wares, comes with a loose plan for the display of their booth and room and time for improvisation. When they get to NY from California, founder Terrell heads to a flea market in Chelsea for vintage props. The team heads in with an open mind and the result is a display that is personal and exciting.

Jeff Davis's booth at NYNow | UncommonGoods2. Leave your booth in NYC.
Designer Jeff Davis knows he is coming to NYC twice a year to exhibit at the gift show, so instead of bringing his walls and props with him to and from Philadelphia, he leaves it all in a storage facility in Manhattan. Some storage facilities will even drop off your stuff at the Javits Center. This way you can focus more on packing your merchandise and marketing materials.

Jenny Krauss's booth at NY Now | UncommonGoods3. Design a booth that doubles as storage.
Setting up a booth for Jenny Krauss is as simple as opening a trunk. She designed two large cases that open up into a display and hired a local contractor to build it. It wheels into the convention center full of props and merchandise and allows for an easy clean-up!

Jim Loewer's booth at NYNow | UncommonGoods4. Lighting is everything!
Bad lighting could make or break your product display, and since your booth doesn’t come with lights of it’s own, lighting is all on you! Glassblower Jim Loewer understands the importance of light in his display so he constructed a light box to show off his sun catchers. Experiment in your home or studio by shining a flashlight over your product, if it looks better in the light, it should have a spotlight on it.

Melanie McKenney's booth at NYNow | UncommonGoods5. Build some private space.
Things can get cramped in a small booth, so husband and wife team Justin and Melanie McKenney build a small room into the back of their booth where they store supplies, papers, and a chair for resting. I won’t show it to you, but the couple says it keeps them sane (and still married!) while exhibiting Melanie’s designs throughout the week.

great idea to get buyers to remember you at the next trade show | UncommonGoods6. Bring bottled water!
Melanie and Justin know from exhibiting more than once that water at the Javits Center is expensive and hard to come by. So they come prepared with cases of water they buy in bulk at home. It’s a nice gesture to hand a bottle of water to someone who is clearly parched and not interested in shelling out $3 for a bottle of water, but they make sure that retailers remember how special the gesture is by replacing the labels with custom labels with their brand name and booth number. I glanced at their logo so many times throughout the rest of the day and was even reminded of them when I got home and emptied my bag!

getting my caricature done at NYNow | UncommonGoods7. Offer an experience they can’t get anywhere else.
Back at the CatStudio booth they took advantage of their talented illustrators to offer caricatures to people visiting their booth. It got me to sit there for a bit and chat with founders Terrell and Carmel to learn more about their company. I also walked away with a great souvenir to have after the show. If you have the space and resources, try planning something creative that highlights what makes your brand unique and will leave a lasting impression.

Advice from designers at NYNow | UncommonGoodsAnd my advice for walking the NYNow? Wear comfortable shoes!

Maker Resources

8 Videos from How To Make It: Pitching Your Designs

August 15, 2013

How To Make It event at Union Hall | UncommonGoodsLast week we had the pleasure of hosting another How To Make It event, this time, in the basement of Park Slope’s Union Hall. We love hearing from our artists and buyers on the panel, but especially love getting the chance to meet local designers.

How To Make It event at Union Hall | UncommonGoodsHow To Make It event at Union Hall | UncommonGoodsHow To Make It event at Union Hall | UncommonGoodsHow To Make It event at Union Hall | UncommonGoodsHow To Make It event at Union Hall | UncommonGoodsThe conversation was all about getting the word out about your designs to the media and retail buyers. UncommonGoods Senior Buyer Erin Fergusson, jewelry designer Emilie Shapiro, and myself chatted about the dos and don’ts of email pitches, trade shows, and pr reps.

Even if you were unable to make it, there was some great information shared that you can benefit from as a designer and business person. Here are 8 great clips from the panel.

How to submit your designs to a design challenge.

How to create an email pitch that won’t get lost in the mix.

Bloggers and editors need different information than a buyer. Here’s what to send when pitching to the media.

Trade shows can be expensive, but are they a wise investment?

Some advice on setting up your booth at a trade show.

Erin shares how the UncommonGoods buying team schedules and organizes themselves during a trade show.

What kind of information should a designer share about their company and designs at a trade show?

Emilie shares her tips for keeping track of contacts at trade shows and following up after meetings.

Want more? Check out the entire talk.

Maker Resources

How To Make It: Collaborating and Building Your Network | Videos

April 11, 2013

Earlier this month we hosted another design panel and happy hour for designers in Brooklyn. The topic of conversation was learning how to work well with other artist in a collaborative community, a business partnership and on the internet. Sitting on the panel was artist and founder of the AmDC Kiel Mead, Katy Maslow and Michelle Inciarrano of Twig Terrariums, and UncommonGoods Community Outreach Coordinator, Gaby Dolceamore (yeah, that’s me!).

Guests were invited to mingle with each other and the panel; enjoy some Brooklyn Brewery beer, Dark Horse Wine and Pelzer’s Pretzels; and vote on a community winner of the Woodworking Design Challenge. Check out Zsuzsanna’s winning design, the Floating Window Air Plant Wall Decoration.

We know not everyone can head over to Brooklyn on a Tuesday night to join our events, so we are happy to offer clips from the night’s discussion below!

Communication is key, especially when best friends become business partners!

Michelle and Katy of Twig Terrariums reveal how they split up the work in their business.

Kiel describes the dynamic of contributing to a group of artists in the AmDC.

The Twig ladies talk about how important it is for them to share their craft with the local community.

The group discusses the importance of telling your art’s story.

The panel weighs in on the belief that 80% of a group’s work is done by 20% of its members.

Kiel describes how he makes the most out of networking with other artists.

…or just watch the entire thing!

Maker Resources

How to Make Your Products Eco-Friendly and Spread the Word

February 18, 2013

This month we had the pleasure of hosting our fourth How To Make It design panel and networking happy hour in Brooklyn. We invited local designs (although some traveled from as far as Central Pennsylvania) who came to hear our panel discuss greenifying your designs and small business and how to get the word out about your eco-friendly creations. Everyone stuck around to swap business cards, meet our buyers and enjoy Brooklyn Brewery beer and Morris Grilled Cheeses.

Weren’t able to make it? Watch some clips of the conversation below.


Rebecca talks about the return on investments made in making your products more eco-friendly.


Rebecca shares some great marketing ideas for building a happy and healthy customer-base.


Tiffany shares some common mistakes made when marketing eco-friendly products.


Green products also means a more energy-efficient work environment. Rebecca shares some easy retrofits to make your home and office greener.


Yuka gives advice on pitching your products to the media.


You have a green product, now what about your packaging?


A lot of companies throw around the word “green” but there are some restrictions.

Want more? You can watch a video of the entire discussion below.

Maker Resources

How To Make It: Building Your Personal Brand Videos

July 12, 2012

Last month we hosted our second design panel event and networking happy hour, How To Make It: Building Your Personal Brand, at Rabbit Hole Studio in Brooklyn. Tara Gentile of Scoutie Girl, Laura Ann Young of Areaware and UG co-founder, Thomas Epting, weighed in on the importance of building a strong personal brand and how to know what aspects of your brand should be front and center.

Melissa of Emerging Designer and Cherry of Cherry Runway were there – see what they had to say about the evening. Since you all couldn’t be there, we thought we could share some of our favorite moments with you. If you are in the NYC area and want to attend our next How To Make It event, join our Meetup group!

Where to start? Tara answers what the essential elements of branding through sharing the experience of her and her clients.

Do you know who is looking at your designs? Laura Ann described how to use analytics to discover your audience.

You have to get your ideas out there! Tara talks about how to share your brand through social media.

Things need some updating? Tara shares how to decide when it is time for a rebranding.

Get your fans in on the action. Thomas shares how UncommonGoods uses crowd-sourcing and the customer’s voice to create innovative and interactive marketing campaigns.

There was a lot of great information in between. Take a gander at the talk in its entirety!