The Uncommon Life

Uncommon Personalities: Meet Laura Frost

September 13, 2013
UncommonGoods Customer Service Assistant Manger Laura Frost
Laura Frost, UncommonGoods Assistant Manager – Customer Service

My hometown is…
Brooklyn, NY. (Before that is a list that’s way too long.)

The best customer interaction I’ve had at UncommonGoods was…
I had a customer who had a big Great Dane. Her dog was getting on in years, and the vet didn’t think her dog would have too much more time on this earth. She wanted to get the Custom Nose Print Necklace while her pooch was still around, but she wasn’t sure his nose would fit the mold since he’s such a big doggy. We figured out the dimensions on the phone, and it was super cute to hear him snuffle the phone and the ruler while she checked his nose-size. She was able to order the necklace with full confidence she’d be able to keep a token of her favorite dog’s nose forever.

I’m inspired by…
Farmer’s markets and flea markets.

My guilty pleasure is…
Action movies.

An uncommon fact about me…
I’ve lived in 9 states.

My favorite place to hang out in New York City is…
Brooklyn Ale House—the best little corner bar in Brooklyn.

My style is…
Casual, quirky, comfy.

Since working at UncommonGoods I’ve learned…
That Excel is my friend.

Would you rather… Have to sing everything you said out loud for a week or not be able to sing for a month?
While I do like to sing around the house, I’m not up for a solo act. So, I’d stick with no singing for a month.

Laura is an Assistant Manager of Customer Service at UncommonGoods.

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