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Peek Into Santa's Workshop Kids Puzzle Advent
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2.33
2.33 stars out of 5
based on 3 reviews
0 users rating this 5 stars
0 users rating this 4 stars
1 users rating this 3 stars
2 users rating this 2 stars
0 users rating this 1 star
- 3 stars out of 5
- Gift buyer from Indiana
- Indianapolis, IN
Missing pieces for 3/3 puzzles
These were a lot of fun and I got good reviews from my dad, mother-in-law, and daughter. However, out of the three different puzzles I bought, each of them was missing at least one piece. A little disappointing for avid puzzlers.
- 2 stars out of 5
- Single mom
- Rhode Island
Missing a piece :(
My daughter has been loving this advent, up until this weekend when one of the puzzles was missing ONE piece! I haven't heard the end of it since then, each morning since, when she's opened her next puzzle, she reminds me that she is upset that one of the puzzles was missing a piece. She keeps asking me to call, I don't know who I would call, so I promised her I would reach out and try to fix this somehow, PLEASE HELP!
Response from merchant
Thank you for reaching out, and we're so sorry to hear about the missing piece in your daughter’s advent puzzle! We understand how disappointing this can be, especially when it affects the experience. We found we had issues with a small selection of these in our inventory, and our team has taken steps to correct that. We want to make this right; we’ve reached out directly to offer assistance.
- 2 stars out of 5
- Gertie the teacher
- Chicago, IL
Missing a puzzle
We've really been enjoying this puzzle, but today we opened a duplicate box. We have two of one scene and are completely missing another scene. Really bummed as we were hoping to reuse this calendar for future Christmases.
Response from merchant
We share your disappointment. We're sorry to hear there was a piece missing from your puzzle. This should appear just as shown in our product images. If that’s not what you received, we want to make it right! We’d like to send a replacement; we’re reaching out to get started.