All persons accessing the Website or using UncommonGoods services must be at least 18 years of age. Minors under 18 and at least 13 years of age may access the Website only if they have appropriate permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use the Website. You are responsible for any and all account activity conducted by a minor on your account.
We have taken many precautions to protect confidential information while you shop using the UncommonGoods Website. We use the industry-standard SSL protocol (Secure Sockets Layer) to secure credit card transactions. The SSL system encrypts information that you submit to us via our website when you place an order as a safeguard against third party interception of your information.
To facilitate a smooth shopping experience, our system logs the Internet Protocol (IP) Address of each user. An IP address is a number that is automatically assigned to your computer every time you browse the internet. Depending on your Internet Service Provider (ISP) and the type of connection, this number may change each time you log on. Information from IP addresses is used for system administration, our live help feature, troubleshooting, and the examination of traffic trends and response rates to various promotional offers.
Gathering and Use of Your Personally Identifiable Information
If you place an order through UncommonGoods, we will ask you for your name, email address, shipping address, telephone number and credit card information. You may provide other information in custom orders you make such as the names of a member of a family, the family name, the year the family was established, and locations they lived. We use this information to process and fulfill your order and to notify you of your order status. Telephone numbers and e-mail addresses are used to contact you regarding your order. Alternatively, you may request to receive our e-mail newsletter updates.
If you purchase from us, UncommonGoods may opt your mailing and purchase info into a cooperative marketing database used by other companies that may want to market goods or services to you. UncommonGoods does not receive direct monetary compensation for participating in this cooperative and you can opt out at any time by emailing email@example.com.
We use your personal information to improve and customize our services, including sharing of your information for such purposes. This includes uses which we intend to provide an optimal match between you and our available products and services, including direct marketing. Such uses serve our interest in improving and growing our business and your interest in receiving optimal user results.
We use your personal information for security and safety purposes, including our own use and with third party security providers. We aim to protect you and us from spam, harassment, intellectual property infringement, crime and other security risks. We use personal information to comply with legal obligations pursuant to the legal protections afforded to you in your country. Where required to obey the law, such as in response to a subpoena or legal process we will disclose your personal information. We also reserve the right to use your personal information to exercise or defend legal claims.
We use your personal information to engage third party companies and individuals to provide services to us (such as payment processors, research companies, and analytics and security providers) to help us operate, provide and market our products and services. We use third parties where necessary or where their services are superior to what we could perform internally.
We will only retain your information for as long as is necessary for the purposes set out in this policy or as needed to provide services to you or to advertise or market services to you. For example, we may not delete your personal information insofar as it is needed to uphold our legal obligations, resolve disputes, or enforce our agreements.
If you would like to modify your information on file with us, request deletion of data, or terminate your account, please contact firstname.lastname@example.org
When you sign up for our email newsletters, we ask for your first name and email address. If you do not wish to receive our email anymore, an unsubscribe button is located at the bottom of each email for your convenience. You can also unsubscribe by contacting Privacy@uncommongoods.com.
Anyone who purchases from us or signs up could receive a catalog from us.
We may make portions of our mailing list available to carefully selected companies. This includes customer names, addresses, and purchase details. Consequently, if you sign up to receive our catalog or make a purchase with us, you may receive other catalogs whose products or services might interest you.
If you do not want to receive a catalog from UncommonGoods, please email email@example.com
with your name, address, and the blue code from your catalog's back cover. If you do not want to receive catalogs from other carefully selected companies, please ask to be added to our Do Not Share list by emailing your name and address to firstname.lastname@example.org.
Website uses Google Analytics and may be able to see user’s referring site. Website does not respond to “do not track” signals, though users may be able to provide tracking instructions to Google Analytics. To opt out of Google Analytics, visit the Google Analytics opt-out page found at https://tools.google.com/dlpage/gaoptout and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.
EU residents and citizens have the following eight rights under GDPR and are entitled to the facilitation of these rights by UncommonGoods as set forth herein:
Right to be Informed. UncommonGoods collects the following “personal information” as defined in GDPR when a sale is consummated: name, e-mail address, shipping address, telephone number and credit card information. You may provide other information in custom orders you make such as the names of a member of a family, the family name, the year the family was established, and locations they lived. We use this information to process and fulfill your order and to notify you of your order status. You may also choose to provide us with your personal information of varied nature if you contact us regarding customer service concerns.
Right of Access. EU residents and citizens have a right to be informed of data that is stored, processed or analyzed and to obtain a copy in plain English. To request such information please email us at Privacy@uncommongoods.com using the same email you used to complete your transaction and provide us with your payment information in order to provide your account security.
Right to Rectification. EU residents and citizens have a right to revise our information if inaccurate or complete, and if information is disclosed to third parties to have that information rectified by the third parties. If after accessing your information, an EU resident or citizen believes our information on file regarding you is inaccurate, one may respond to the email which was provided with information pursuant to EU resident or citizen right of access and provide the rectifying information.
Right of Erasure. This is a non-absolute ‘right to be forgotten.’ If you are an EU resident or citizen and after accessing your information you would like to have it erased, please send an email explaining the circumstances warranting erasure to the email which provided your information pursuant to your right of access. We may comply with the request, we may have a legal obligation to preserve some or all data under relevant laws, and/or we may have a legal right to retain information you have requested be deleted. You will be advised of our decision regarding your data erasure request.
Right to Portability of Data. EU residents and citizens have a right to have your data stored with us to be moved, copied or transported in a safe and secure manner without affecting its usability. If you would like your personal data in portable form, please email a request to Privacy@uncommongoods.com with the subject line “REQUEST FOR PORTABLE DATA.”
Right to Object to Processing. EU subjects may object to direct marketing including including any personalized website content, emails, or to all processing of their personal information. EU citizens and residents have an absolute right to object to use of their personal data for direct marketing purposes. You may not have an absolute right to object if your personal data is used for a task carried out in the public interest, or for legitimate interests such as scientific or historical research or statistical purposes. If you are an EU citizen or resident who objects to processing of their personal information, please send an email request to Privacy@uncommongoods.com with the subject line “OBJECTION TO PROCESSING” and tell us whether you object to direct marketing or all processing.
Rights in Relation to Automated Decision-making. UncommonGoods uses personal information to profile customers including to facilitate direct marketing. UncommonGoods may also provide emails, marketing, or advertising to EU citizens or subjects by automated means, and automated (non-human) responses to customer actions or requests. If you would like more information regarding UncommonGoods automated decision-making or to request human follow up to an automated promotion or UncommonGoods’ communication, or a response to an EU citizen or resident action or request, please send an email request to Privacy@uncommongoods.com with the subject line “AUTOMATED DECISIONMAKING” and provide the details of the transaction in question.