created by
LeeAnn Herreid
location
Rhode Island
During high school in Concord, Massachusetts, LeeAnn Herreid's art teacher recognized her talent and fascination with metalwork and volunteered her time and torch to teach LeeAnn how to solder metal. As she progressed through high school, LeeAnn worked as a goldsmith in an antique repair and restoration shop.
After graduating from the Rhode Island School of Design, LeeAnn moved to Maine for a few years and gained experience working with 18-carat gold, platinum and diamonds. She moved back to Rhode Island and began working in Newport, where her business flourished. She chose the name Individual Icons to embody the notion that the wearer should find personal expression and functionality in her pieces. Her compass jewelry, for example, is more than just decorative; it helps people find their way.
Four years later, LeeAnn relocated her business to Santa Fe, New Mexico and absorbed inspiration from the different culture, topography and climate. Yet in another four years, she decided to return to New England, and settled in a seaside town in Rhode Island.
Merchant response:Oh dear, we're terribly sorry to have disappointed you! Your wife certainly deserves better than that. We've never had a problem before with any of our level jewelry, so this comes as a surprise to us. If you contact our customer service team by emailing help@uncommongoods.com, calling 888.365.0056, or by clicking the "live chat" link at the top of every page on our site, they'll ship you out a replacement bracelet right away, free of charge. Meanwhile, we're going to look at our inventory to make sure this was an isolated instance. Thanks for letting us know about the problem, and for shopping at UncommonGoods.