Placing an order
  • If you do not wish to order online, you may call us at 888-365-0056 and order with one of our customer service representatives.
  • We are an online-only business and do not have retail locations.
  • Click here to download a printable catalog order form.
Changes to your order
  • There is a very small window in which you may make changes to your order. Please call us at 888-365-0056 for the fastest service.
  • Please make sure the shipping information you provide is correct are not responsible for packages sent to the wrong address.
Payment
  • We accept Visa, Mastercard, American Express and Discover cards as well as checks/money orders.
Prices, taxes and fees
  • Price matching
    • If you find one of our items priced for less at another online retailer, please contact us at 888-365-0056 or email us at help@uncommongoods.com Once we verify that the item is the same as the one we carry and the item is not on sale at the other retailer, we may be able to match the price.
  • Price adjustments
    • A one-time price adjustment will be granted if the item you purchased is reduced in price within 14 days of the original purchase.
  • New York state taxes will be added to orders shipping to New York.
  • Customs duties/fees
    • For Canadian and international addresses: Recipients are responsible for any customs fees or duties assessed to the order upon arrival.
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