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Privacy protection
UncommonGoods respects and is committed to protecting your privacy. This privacy protection section communicates how, when, and why we gather information about our customers and what we do with it.
Why shopping at UncommonGoods is safe
We have taken many precautions to insure that shopping at UncommonGoods is safe and secure. We use the industry-standard SSL protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to us via our Web site when you place an order. Encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information.
Order information
If you place an order through UncommonGoods, we will ask you for your e-mail address, shipping address, telephone number and credit card information. We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are only used to contact you regarding your order, unless you request to receive our e-mail newsletter updates.
Email List
We invite interested visitors to sign up to receive occasional e-mails about new products, featured artists, and special offers. When you sign up, we ask for your first name and e-mail address. You can also choose to let us about your product interests and how you heard about UncommonGoods. We do not allow any other companies to use our email list to market to our customers. We do not rent, sell or share our email list, except with the company that sends our emails and this company is contractually obligated not to share this information with anyone.
If you decide you no longer wish to receive e-mail from us, every e-mail we send to you includes simple instructions on how to opt out of future communications. You can also review opt-out instructions below.
Catalog Mailings
We may make portions of our mailing list available to carefully screened companies. Consequently, if you sign up to receive our catalog or make a purchase with us, you may receive other catalogs whose products or services might interest you. If you would prefer not to receive a catalog from UncommonGoods, please see the opt-out instructions below. If you would prefer not to receive any information in the mail from other carefully screened companies, please send e-mail to donotshare@uncommongoods.com, including your name and address. Alternately, you may do the same by phone or mail, as detailed in the opt-out instructions below.
Use of cookies
UncommonGoods uses "cookies" for the sole purpose of enhancing your shopping experience.
A cookie is a feature of your Internet Web browser, and most browsers are configured to automatically accept cookies. Cookies are files that your Web browser places on your computer's hard drive and which assign a unique identification code to your computer. Cookies do not enable us to retrieve from your computer any additional personal information about you other than information that you knowingly and willingly provide to UncommonGoods through the order process or through sign up.
We use cookies to let us know whether you have visited UncommonGoods previously; to provide relevant, personalized content; and to help us continue to improve site navigation, design, and content.
You can read more about online marketing practices and the technologies that
support them by visiting the Network Advertising Initiative's website by
clicking here.
Contests/Surveys
We may occasionally hold contests or post surveys on our site. Participation in contests and surveys is entirely optional. We may ask contest or survey participants for personal contact information, such as e-mail address, name, address, or telephone number which we may use to send participants information related to the contest or survey. We will not sell, rent, or share your e-mail address or phone with anyone. We may make your mailing address available to carefully screened companies whose products or services might interest you. If you have participated in contests or surveys in the past, but no longer wish to receive related information, you can opt out of receiving these future communications (see opt out instructions below).
Opt out
If you decide you no longer wish to receive communications from us, you can opt out by:
- Contacting us at remove@uncommongoods.com
At the bottom of every e-mail we send out is a line that reads: If you prefer not to receive e-mails from us, please e-mail us at remove@uncommongoods.com. Clicking on the link displays a mail form that has 'please remove' in the subject line. If you hit the send button, your name will be automatically removed from our e-mail list.
- Calling customer service
If you prefer to speak to us live, please call us at 888-365-0056.
UncommonGoods is open 8 AM to 1 AM EST Mon-Fri and 9 AM to midnight EST Sat-Sun. If you don't reach us, please leave us a message with your name and telephone number. We will respond to e-mail and voice mail promptly.
- Sending a note to:
UncommonGoods
Customer Service
140 58th Street
Building B Suite 5A
Brooklyn, NY 11220
888.365.0056
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